Future Guest Experience 2020

September 28 - 29, 2020

Las Vegas, NV

2019 Media Center

Future Guest Experience 2019 Case Study

In this case study, we'll break down different strategies that hotels are using in order to improve the sleep experience for guests.

Future Guest Experience 2019 Technology Briefing

In this briefing, you will be taken behind the scenes at a few early stage technology startups that are (or could) intersect with the industry and create a whole new meaning to the seamless guest experience.

Future Guest 2018 Innovation Briefing

In this report, you’ll discover the new strategies that hospitality executives are using to not only engage guests, but marry digital strategies into their physical locations, to compete against disruptors like AirBnb and Seamless.